MMI NYC(646) 964-6501

Hacked, ransomware, or systems down?

Emergencies answered 24/7. Call now and we respond within 2 hours.

(646) 964-6501

Or email [email protected] (call first if it's urgent).

Real recovery

Chapter 1 · Case study · Ransomware recovery

Ransomware through the VPN. Backups defeated. $10M demand.

7 days: critical operations restored30 days: full rebuildData decrypted, with law enforcement

An airline duty-free operator was hit by ransomware. Attackers got in through the VPN, defeated the Veeam backups, and demanded a $10M ransom in Bitcoin. MMI restored critical business operations within 7 days and completed a full rebuild in 30 days. Working with the authorities, we then negotiated, decrypted their data, and moved them onto a stronger, more secure environment.

What happened next · Chapter 2

From ransomware breach to self-sufficient in 3 years.

VMware → AzureDynamics AX → Dynamics 3653 years: fully independent

Same client as the ransomware story. After the recovery, MMI moved the airline duty-free operator off VMware into Azure and migrated their legacy ERP from Dynamics AX to Dynamics 365 in the cloud. Management adopted best-practice policies and staff training. Three years later the client is fully independent, and MMI stays engaged for knowledge transfer and as backup support.

What clients say

via LinkedIn
“Chris Mera and his organization has been selected for their services by me in many of my past positions. During that time, I have seen Chris grow from an individual contributor to his clients to the leader of his organization that he is today. Chris has an outstanding understanding of IT infrastructure and security, which he applies conceptually as well as hands on. I have yet to meet another vendor / partner who is able to examine and document the full picture of a given environment as fast. He then takes that knowledge to provide immediate solutions, takes control of emergency situations and delivers from the conception to the active onboarding. In-house, hosted, cloud solutions or hybrids thereof, Chris and MMI are able to help their clients in any given environment, and to guide them successfully through every stage of transformation.”
Carsten Schlimm
Chief Information Officer (client)
via LinkedIn
“I've known Christopher for nearly 10 years. He and I have partnered on infrastructure and security-related projects, and he has helped us ensure their successful delivery. Christopher has been an invaluable partner for us. No challenge is too big for him, as he confronts infrastructure issues and security concerns head-on.”
Gerardo Manalad
Senior Director of IT Infrastructure Services (client)

What happens when you call

Stop the damage

We step in immediately and stop the attack from spreading.

Get back in control

We bring your most important systems back first, then restore the rest.

Communication

Clear, regular updates for you, your team, and anyone else who needs them.

Set up for continuity and reliability

We leave you stronger than before, so it doesn't happen again.

What to expect

First response

Within 2 hours of your call, day or night.

Containment

Our first priority once we're connected: stop the spread.

Critical systems back

The systems you need most come back first, typically within days.

Full recovery

Typically 3–7 days. Every situation is different, and we'll keep you updated.

We handle

Related: Cybersecurity · Backup & Recovery

Don't wait it out.

(646) 964-6501